Popular Questions
Find quick answers to the most common questions about our products, policies and services.
What is NIVYATHA?
NIVYATHA is a D2C wellness brand offering quality Personal Care, Health Care, and Home Care products.
We combine natural ingredients, premium quality, and a transparent earning plan for our distributors.
How can I register with NIVYATHA?
Registration is 100% FREE.
Simply visit: www.nivyatha.com → Create Account → Fill the basic details.
No joining fee • No packages • No compulsory purchase.
What is PV (point value)?
Every product has a PV used to calculate distributor earnings.
Example: If a product MRP is ₹100 → PV = 40%
Are NIVYATHA products safe & certified?
Yes. All products are:
✔ Dermatologically safe
✔ Paraben Free
✔ Lab-tested
✔ Manufactured in certified facilities
How long does delivery take?
Standard delivery time is 3–7 working days, depending on location.
What are the shipping charges?
Orders above a certain amount (company-decided) get free shipping.
Below that, a minimal shipping charge will apply.
Can I return or replace a product?
Yes. If you receive a damaged, leaked, or wrong product, you can request:
Replacement
or
Refund
Within 48–72 hours of delivery by contacting our support.
How do I track my order?
Once your order is shipped, you receive a tracking link on SMS/Email.
You can also check the Order History section in your account.
How to contact customer support?
You can reach us at:
📩 support@nivyatha.com
🌐 www.nivyatha.com/contact
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